FAQs
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General FAQ's

About Us

What Is PCB Power Market?

PCB Power Market is an online turnkey solution provider in the PCB industry, with expertise in design, component procurement, bare board fabrication & assembly, and tailor-made express services. You can find a comprehensive range of enclosures and soldering solutions on the website.

Where Is Your Manufacturing Setup?

We are manufacturing in a state-of-the-art plan located in Gandhinagar, Gujarat (India).

Can I Visit The PCB Power Market Premises?

Sure. We would be honored to have you at our premises in Gandhinagar if you know more about our manufacturing process. For all the sales queries, you can visit our Ahmedabad office.

Can I Talk To An Expert Before Ordering?

Yes. You can get in touch with our team of experts using the following channels:

  • Email: pcb@pcbpower.com
  • Phone: 7600012414 / 7600012415
  • Live Chat
What Are Your Business Hours?

We are consistently operational between 09:00 AM to 08:00 PM, from Monday to Saturday.

How Do I Get My Price Online?

You can enter your requirements on our free calculator to get an estimated price. To add precision in the estimation process, our team has designed dedicated calculators for each service-line. They are accessible on www.pcbpwer.com.

What Is The Expected Lead Time?

The lead time is a function of the complexity of the order, supply-chain & logistics dynamics, as well as the service-line you have chosen. The lead time can hence range between 1 to 25. We request you to get in touch with our technical sales support sales team with your order requirements better to estimate the lead time applicable to your specific query.

What Services Do You Offer?

We offer a range of services:

  • PCB Layout
  • PCB Fabrication
  • Stencil Service
  • Components Sourcing
  • PCB Assembly
What Products Do You Offer?

We provide industry-standard Soldering Solutions and Enclosures.

Why Should I Choose PCB Power Market?

We offer a comprehensive and yet tailored range of solutions on one platform, with industry-revered quality standards. We have invested heavily in our human capital and have exceptional engineering, production, and customer success teams ready to help you navigate our value chain.

What Is Your Gst Number?

Our GST Number is 24AAACC7706J1ZS.

Are You An Indian Company?

Yes, we are an Indian company with global standards of quality and precision.

What Are Your Bank Account Details?

Here are the details to help you get started. For more specific queries, please feel free to get in touch with our Sales Support Team.

Bank Name Account Number IFSC Code Account Type The legal name of the company GST Number Location
HDFC Bank Ltd 50200014934498 HDFC0000190 Cash Credit CIRCUIT SYSTEMS (INDIA) LIMITED 24AAACC7706J1ZS Gandhinagar, Gujarat: 382016
How Long Have You Been In Business?

We have been producing value for our customers across the board since last 25 years.

How Do You Keep Your Prices So Low?

Over the years, we have established strong industry relations and have perfected a manufacturing system that lends us significant economies of scale. Plus, our operations have been designed to maximize efficiencies at every point from your order to your final delivery. All these efforts have helped us offer competitive prices on all our offerings.

How Large Is Your Facility?

Our manufacturing facility is spread across 100000 sq. ft. (10,000 sq. m)

Who Is The Founder Of The Company?

PCB Power Markets was founded by Mr Paresh Vasani.

Do You Have An Escalation Channel?

Yes. We have created an escalation channel to help you get in touch with the right process-owner or authority in the team. You can know more about it by writing to us at escalation@pcbpower.com.

Who Are Your Biggest Customers?

Over the years, we have had the honor of working with esteemed customers like SAC-ISRO, Masibus, Godrej & Boyce, L&T, CG POWER, E+L, Gilbarco Veeder Root, Bosch, PHILIPS, AMTECH, BPL, and Matrix Comsec.

What Type Of People/businesses Generally Buy From PCB Power Market?

We have a unique set of offerings that are tailored to enterprise users as well as individuals.

  • Research & Development
  • Aerospace
  • Defense
  • Students/Hobbyist
  • Renewable Energy
  • Educational Institutes
  • Automotive
  • Industrial Electronics
  • Railways
  • Tests Measurements & Metering
  • Medical
  • Research & Development
  • IoT
  • Consumer Electronics
Do You Have Any Awards, Certifications Or Licenses?

Yes. We have the ISO 9001:2015 and UL Certifications.

Do You Outsource Any Of Your Services?

We do not outsource any of the services we are directly hired to provide. All the services you avail from PCB Power Market are executed by our team and delivered in line with your requirements.

Do You Have Any Sales Offices Outside Gujarat?

Our online platform is accessible from all the corners of the country. For sales queries, we do not have an office other than the one in Gujarat. However, you can still get in touch with our Sales Team or Technical Sales Support Team, and we will engineer a solution with our partners for your needs.

How Big Is Your Company?

Our company has a strength of over 250 members who have served over 10,000 customers successfully in the lifetime of PCB Power Market.

Quoting & Ordering

How Do I Place An Order Online?

Please login into your portal on www.pcbpower.com It’s as simple as processing order on an e-commerce website.

  • Login into PCB Power Market. Enter your Username & password.
  • Go to “Required Service Option”.
  • Add all specifications as per your design; attach required input data.
  • Select the required lead-time option & add the product/service into the Cart.
  • Select the required delivery & invoice address. Process payment.
How Do I Order A Panel?

Please follow this process after going to the PCB Fabrication or the PCB Assembly Price Calculator: Select the dispatch unit as “Panel”. Enter the required panel ups for X as well as Y coordinates after entering the dimensions of single PCB. Make sure you mention the required “Panel Quantity”.

Can You Make A Gerber?

Yes, please share your schematic diagram & bill of material to generate a Gerber from your circuit. (You can choose the “PCB Layout” service for the same.)

How Do I Place A PCB Layout Order Online?

Steps:

  • Go to Service
  • PCB Layout
  • Select the “Number of Layers” & “Number of Components”
  • Select the required “Lead Time”
  • Upload Schematic & Bill of Material
  • Add it into “Cart”
  • Process the payment
  • Order confirmed!
How Do I Place A PCB & PCB Assembly Order Online?

Steps:

  • Go to Service
  • PCB Fabrication & PCB Assembly
  • Select the Assembly Service as “Yes” & select all required “Specification” along with “Quantity”.
  • Select the required “Lead Time”
  • Upload Gerber Data, Bill of Material, and Pick and Place Files
  • Select the “Components Sourcing” option
  • Add it into “Cart”
  • Process the payment
  • Order confirmed!
Can I Place My PCB Assembly Order After My PCB Is Made?

Yes, please reach to pcb@pcbpower.com with your order details & bill of material for such offerings. We will check the PCB Assembly feasibility & will let you know at the earliest possible.

Can I Design My Own Panel With Multiple PCBs?

Yes, you can add multiple designs in a single panel. You can place an online order with your specifications on the PCB Fabrication Calculator available on our website.

How Do I Place A Stencil Order Online?

Steps:

  • Go to Service
  • Stencil Fabrication
  • Select the “Stencil Side”
  • Enter the “Dimensions(for Frameless)” & “Stencil Thickness”
  • Select the required “Lead Time”
  • Upload Gerber Data
  • Add it into “Cart”
  • Process the payment
  • Order confirmed!
Can I Cancel My Order After Confirmation?

Yes, you can do so if the production has not started. In such situations, make sure you reach out to us immediately.

How Do I Register On Your Website?

Please go to https://www.pcbpower.com/Pcbpower/sign-in & enter all your details to create a profile on PCB Power Market website.

Why Do I Need To Register To Place An Order?

Registering helps us track the specifications of your order and helps us expedite the process in case you want to place your order. It also gives you an automated system that gets updated as your order makes progress.

What Is The Order Cancellation Policy?

If the production is yet to be initiated, we will refund 100% of the paid amount. However, cancellation is subject to company policies and the ongoing status of the order.

Do You Offer A Guarantee/warranty On Your Products?

Product Warranties are largely dependent on the use-case, atmosphere, and even the complexity of the order. That said, if the product was damaged in the manufacturing process or it was not configured as per your earlier communicated order specifications confirmed by our team, we offer a replacement of the order at no extra charges. For more details, ask our Technical Sales Support Team about it when you are placing your order.

Do You Offer Refunds On Your Products And Services?

Such requests are taken care of depending on the sincerity and obligations under each case. If your cancellation request is in line with our policy guidelines, we will refund the paid amount. If you are seeking a refund, you can get in touch with our team at pcb@pcbpower.com. We would be happy to work with you and come up with the fairest possible solution.

How Do I Track My Orders?

Please login into your account on the PCB Power Market website. Visit this link to do the same https://www.pcbpower.com/Pcbpower/my-orders.

What Is A Purchase Order?

A purchase order is a commercial document and first official offer issued by a buyer to a seller indicating types, quantities, and agreed prices for products or services. It is used to control the purchasing of products and services from external suppliers.

How Do You Calculate The Delivery Date Of The Order?

Please consider the business days from the date of order. Please note that the same working day is considered if the order is placed before 10:00 AM.

I Have Paid An Excessive Amount Against My Previous Order, How Can I Use It In The Future?

It is our honest and ethical policy that we offer a refund after we check your PCB's manufacturing data. We can process the refund of the difference in the amount in the next seven business days, and it will be sent back to you as per your original payment method. Or We can also keep this as a credit for your next orders. Please let us know what works for you.

How Can I Change The Order Files Of My Order If It Is Already In Progress?

Please reach out to our Technical Sales Support team in working hours at PCB Power Market immediately in such cases.

Can You Make The Same PCB That I Already Have In One Of My Devices/machinery?

Please reach out to our Technical Sales Support team in working hours at PCB Power Market immediately in such cases.

Can You Reverse Engineer A PCB?

We are sorry to inform you that as we are not into product development and hence will not be able to execute an on-demand reverse engineering process.

Where Can I Send My Components For A PCB Assembly Order Placed With You?

Please send them to our manufacturing unit address:

  • Circuit Systems (India) Limited
    B-24, GIDC Electronics Estate,
    Sector-25, Gandhinagar: 382044
    Gujarat-India
    Phone: +91 7600012414/15
Can I Place An Offline Order?

Yes, please reach out to us on pcb@pcbpower.com with your requirements.

Payments & Invoice

What Different Payment Options Do I Have?

Our 100% advance payment systems ensure you can focus on our work, without having to constantly follow up with our technical sales support team. You can make your payments using any of the following methods:

  • Debit Card
  • Credit Card
  • NEFT / RTGS
  • PayTM
  • Cheque
How To Make A Payment?

We offer a range of payment options:

  • Online Payment: You can use our online platform to place an order and pay with Credit Card, Debit Card, Net Banking, or Paytm.
  • You can also do a bank transfer via NEFT, RTGS, or IMPS.
  • You can also choose to deposit cash or cheque in the name of Circuit Systems India Ltd. While placing the order, please check with our Technical Sales Support Team to get the exact account details for smooth transactions.
Do You Offer Different Payment Terms?

Please reach out to us at pcb@pcbpower.com with your company details.

How Does The Tax Get Calculated?

The Tax for PCB Fabrication, PCB Assembly & Stencil Manufacturing service is 18%, and that for Components Sourcing Service is as per actual rates (Depending upon the HSN Code). We are glad to be a part of India's growth story and offer tax exemption to educational institutions and SEZ companies. If you fall under any of these categories, please provide proof of tax exemption provided by the government, before the order invoice is generated.

Do You Offer A Credit Facility Or An Instalment Scheme?

Offering credit at an industrial scale creates inefficiencies as it requires additional tracking and reconciliation systems. Hence, at this moment, we are not offering an instalment or credit payment scheme.

Shipping & Delivery

What Shipping Companies Are You Associated With?

We are associated with logistics leaders like Bluedart, FedEx, Bombax, Tirupati, Spicejet, and DHL.

Can I Choose My Preferred Shipping Company?

We assure you that our logistic team will ship the material through the most optimal mode of service such that you will receive the material at your doorstep in the shortest possible time.

What Is The Shortest Possible Time You Can Deliver In?
  • Metro Cities: 01 to 02 Working Days
  • Non-Metro Cities: 02-03 Working Days
  • ODA Location: 04-06 Working Days
What If The Package Is Damaged In Transit?

Please reach to us with the details & complete pictures at pcb@pcbpower.com. Since this is a highly unlikely scenario, we revert to it specifically on a case-by-case basis.

How Much Do You Charge For Shipping?

We provide free logistics across India.

Do You Offer Free Shipping?

Yes. All our shipping is free.

Certifications

What Certifications Does PCB Power Market Have?

PCB Power Market has successfully maintained an ISO 9001:2015 certification illustrating our consistent and continuously improving products and solutions that meet customer and compliance standards. We have been recently awarded the ISO 13485:2016 certification which communicates the high precision and quality standards of our products and services that match the needs of medical and healthcare industry.

PCB Power Market is also a proud member of the Institute of Printed Circuits and abides by all of its standards set for the members. Moreover, we have been awarded UL Product IQ certification in key product categories that communicate the high safety standards of our offerings.

What are the ISO 9001:2015 and ISO 13485:2016 certifications?

We have been consistently maintaining the ISO 9001:2015 certification for a few years now. This certificate showcases our competence as a company to consistently deliver products & services that meet customer expectations and compliance requirements alike with proof of continuous improvement. We have been recently a warded the ISO 13485:2016 certification that exemplifies our precision and quality assurance standards befitting the medical industry’s requirements.

What is the Institute of Printed Circuits?

The Institute of Printed Circuits is one of the oldest global industrial bodies governing high standards of industry output for PCB, OEM, and EMS manufacturers. As one of its members, we abide by over 300 standards encompassing the human capital, precision, quality, and performance benchmarks as set by the institute.

What is the UL Product IQ Certification?

Our mass-laminated, multi-layered, and single-layered wiring boards certified by UL Product IQ. UL provides certification after rigorous testing to assure the safety observed across process, people, and products offered by the certified companies.

Are you registered under MSME?

Yes, we are registered under MSME having registration nr: UDYAM-GJ-01-0004461

Website Features

How Do I Retrieve My Username Or Password?

You can reset your password by using this link: https://www.pcbpower.com/Pcbpower/sign-in followed by clicking on the "Forget Password" option and then entering a user name.

If you cannot recollect or have misplaced the Username, contact pcb@pcbpower.com from your registered Email Address.

If Some Other User From My Company Has Already Registered With My Company Name, How Do I Operate The Account?

You can add multiple users to your profile.

What If I Don’t Get An Authentication Email After Registration?

You can contact us on pcb@pcbpower.com from your registered Email address.

Questions By Audience

Students, Researchers & Hobbyists:

I Have An Idea For A Product, But I Don't Know Anything About PCBs. Can Your Team Help Me?

We are thrilled to work with innovators across India. However, we do not offer Product Engineering services yet. Once you have the schematic ready, we will be able to initiate the process to make it into a functional electronics hardware device.

Do You Have Any Educational Material I Can Use To Understand The Basics Of PCBs?

We regularly publish blogs and videos on YouTube & Vimeo that bridge the gap between electronics designers and manufacturing practices. You can go through them for free or drop your comment beneath the video for a specific query.

Do You Offer Special Discounts To Students Or Academic Institutions?

We offer two key benefits – no minimum order quantity and low prices on all our services.

What Is The Smallest Order Quantity You Supply?

The smallest order quantity would be 1 unit of the product ordered on our platform.

I Have Ordered A PCB For My Personal Project. Can You Help Me Integrate It Into My Product?

Unfortunately, we do not offer these particular services. We would be glad to see your PCB fabricated and assembled.

Do You Sponsor College/university Events?

We are working with the finest educational institutions in the country to build the next generation of innovators. Please reach out to our team at pcb@pcbpower.com, and one of our team members will definitely revert at the earliest.

Do You Have An Internship Program?

We do not have a formal internship program. That said, we are always looking forward to adding bright minds to our team. Feel free to email us your resume at hr@pcbpower.com.

I Am A Phd Student/researcher. Can I Collaborate With PCB Power Market For My Research? How Do You Generally Support Research Initiatives?

We do not have a formal research program, but we are open to finding ways for enabling research. Please reach out to us at pcb@pcbpower.com, and we will try to find a way out to work together,

My Order Specifications Are Unique. I Can't Find Them In Your Ordering Settings. Can You Still Work On My Order?

We will be happy to evaluate your data and give you feedback on the manufacturability or availability of your order. Please reach out to us at pcb@pcbpower.com, and our team will get back to you.

I Am Experimenting With The Design/composition/functionality Of PCBs. Can You Manufacture It For Me?

We will require more data to understand the idiosyncrasy of your design. Please reach out to us at pcb@pcbpower.com with the details of your design and our team will surely revert at the earliest possible.

Do You Support Startups?

Yes, we do. We offer 'No Minimum Order Quantity' and lower prices on all our services as well as products.

My University/college Would Like To Form A Long-term Association With You. Whom Should I Get In Touch With?

You can drop us a mail at pcb@pcbpower.com. Our team will review and get back to you as soon as possible.

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